StylePurch does not issue refunds only store credit.
To be eligible for a return, you must contact us within 2days after items are received.Your item must be in the same condition that you received it, unworn or unused, with tags or in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted it will be returned at customer's expense. Once the return is accepted customers must return the items within 7 days. Items sent back to us without first requesting a return will not be accepted.
We reserve the right not to accept your return if the product is not in its original state
You can always contact us for any return question at email@example.com.
Please allow 24-48hrs for response
Restocking Fee: Please note a 15% restocking fee may apply when applicable
Please allow up to 5-7 business days upon receipt to receive store credit
Please Note: Returns must be unworn, free of odors, without damage, stains and must be in the same whole condition you received it IN ORDER to be ACCEPTED. NO EXCEPTIONS! Items not returned whole will be sent back to your shipping address.
99 Wall Street, 1537
New York, NY
Damages and issues
Please inspect your order upon reception and contact us immediately (WITHIN 24HOURS) if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Defective items not reported within that timeframe or been in your possession exceeding that timeframe won't be accepted
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items ,Items on sale purchased with a code or Items purchased with a gift cards.
ITEMS PURCHASED WITH STORE CREDIT BECOME FINAL SALE!
ALL SALE ITEMS OR ITEMS BOUGHT WITH "SALE PROMO" CODE ARE FINAL!
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds/ Store credit
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not for a store credit. If approved, you’ll be sent a gift card for store credit. All shipping fees are at the expense of the customer unless we're at fault.